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What should make me stop before paying for a radon test, system or monitor?

Warning signs before you pay for a radon test, system or monitor: uncertified installers, recalled detectors, false low readings and what to check first.

A red front door on a covered porch.

Photo: Oaktree b, CC BY-SA 3.0, cropped, via Wikimedia Commons.

No province or territory requires radon professionals to be certified, so anyone can offer to test your home or install a system. Health Canada recommends a C-NRPP certified professional. It also warns that you may be offered radon work by people who are not qualified. Before you pay, check three things: the certification, the device and the plan. See how to hire and check a radon professional.

Ask for proof of C-NRPP certification and check it on the C-NRPP list

A logo on a website does not prove a company is certified. C-NRPP tells you to double-check the certification before you hire, even when its logo is on the company’s site. Ask for the certification number. Then look it up yourself with C-NRPP’s Certification Check. Do this before you sign a contract.

Find a C-NRPP certified professional near you.

Check a monitor against the C-NRPP performance list and Health Canada recalls before you buy

Health Canada has recalled or flagged electronic radon monitors that gave inaccurate readings. A recall names specific models and ASINs, not whole brands, so match the exact model number on the device. Check the same model against the C-NRPP performance list before you pay.

Check the unit on the screen too. Canadian results are in Bq/m³. One of these monitors showed a “Coefficient of injury” instead of a radon unit.

Take care when the person quoting your job also sells the monitor they recommend. That is a conflict of interest worth asking about. It does not prove anything on its own, so check the device against the C-NRPP list before you pay for it.

See which radon test kits and monitors you can trust.

A low reading from a recalled monitor is not a result

Some recalled monitors reported a low value no matter how much radon was in the home. A low number from one of these monitors tells you nothing about your home’s level. If you are not sure about your monitor, take these steps.

  1. Search Health Canada’s recalls for your device.
  2. Match the exact model, and the ASIN if you bought it online.
  3. If a recall is published for your model, you do not need to report it.
  4. If not, and it may put someone at risk, report it to Health Canada with the brand, model, and the URL and ASIN for an online purchase.
  5. Check the exact model against C-NRPP’s list.

Check every tested device and its recall status.

Get more than one written estimate before you sign

Ask more than one certified professional for a written estimate, and compare them on the same scope of work. Stop and ask questions if a quote shows any of these signs.

  • The quote is based on a short-term reading alone.
  • No diagnostic tests, such as smoke tests or a pressure field extension test, are planned.
  • No system label or performance indicator, such as a U-tube manometer, is included.
  • Sealing cracks and openings is sold as the whole fix.
  • An air purifier is sold as a fix for radon.
  • The installer plans to run the follow-up long-term test, which should be done by someone else to avoid a conflict of interest.
  • A guarantee comes with no written conditions.

Health Canada does not treat sealing as a stand-alone technique, and an air purifier is not among its accepted methods. A very low bid may mean a mistake. It can also mean a contractor who does not understand the job well enough to price or finish it.

The contract should describe the method, how the system will operate and the work included. It should show the certification number, liability insurance and workers’ compensation. Many contractors offer to adjust the system until it reaches a set radon level. Read those conditions, and ask these questions.

  • What radon level is guaranteed?
  • Which test decides whether it was met, and how long does it run?
  • Who performs that test?
  • What happens if the target is missed?

Mitigation documentation

Documentation package

What C-NRPP says the national mitigation standard requires a professional to leave with the homeowner: the system labels, manuals for the fan and the U-tube manometer, all radon test data, the fan's estimated energy use, and a recommended inspection and retest schedule.

Date
2025-03-01
Sample
Not applicable

The installer should show you how to read the manometer. See how a mitigation system works and the tests that follow it.

A short test cannot tell you whether to mitigate

Radon rises and falls by the hour and the season. Health Canada says short-term measurements should never be used to decide whether a home is over the guideline or needs work. C-NRPP accepts short tests to check a new system and for real estate screening. It says to confirm every short result with a long-term test before you decide to mitigate.

Health Canada says a three-month test is the only accurate way to find a home’s level. It does not recommend testing during a sale. A screening during a sale is not a long-term test of at least 91 days. The 2024 Cross-Canada Radon Survey says its regional results should not be used to decide whether to test a specific home.

See how testing works when a home changes hands.

Before you pay, run through four checks

Run through these four checks before you pay for a test, a system or a monitor. You can check each one yourself.

  • Testing: a long-term test of at least 91 days, on a device listed by C-NRPP.
  • Professional: a certification number you checked yourself, and a contract that shows liability insurance.
  • Mitigation: diagnostic tests, a system label and manometer, a test after installation, and a long-term test by someone other than the installer.
  • Device: the exact model on C-NRPP’s list, no recall, and results in Bq/m³.

Read common radon beliefs checked against the evidence.